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Relationshop Building Quiz

Agile Change Management Relationship Building Quiz Relationshop Building Quiz

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Question 1 of 10

1. Question
1. What are the two factors of understanding ourselves?
- Personal awareness and personal leadership
- Personal leadership and personal validity of the change
- Market factors and organizational factors
- Personal awareness and collaboration
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Question 2 of 10

2. Question
1. From the perspective of agile change management, what is the purpose of relationship building?
- To measure the benefits of the change
- To identify as many people as possible involved in the change
- To persuade people to work differently
- To complete the Community Map
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Question 3 of 10

3. Question
1. What are two elements of personal awareness?
- Self-assessment and emotional assessment
- Self-assessment and benefits assessment
- Benefits assessment and emotional assessment
- Emotional assessment and financial assessment
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Question 4 of 10

4. Question
1. Which of these is NOT an element of personal leadership?
- Authority
- Trustworthiness
- Flexibility
- Collaboration
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Question 5 of 10

5. Question
1. What is this statement describing? “is an element of assertive behaviour, appreciating how others feel and think does not mean that your viewpoint is abandoned.“
- Collaboration
- Empathy
- Flexibility
- Personal awareness
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Question 6 of 10

6. Question
1. Which of these statements is an explanation of why analytical thinking is important?
- Assess what your current sphere of influence is and who else you need to include to help you implement the change
- Appreciate the level of power and influence that others have in relation to the change
- Ability to understand the different types of relationship that exist and how these apply to the change initiative
- Use the knowledge about ourselves to demonstrate empathy and build connections with others
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Question 7 of 10

7. Question
1. In which two ways can you demonstrate your commitment to the change?
- Champion the change and change your behaviour
- Change your behaviour and demonstrate your authority
- Build your structural authority and your specialist authority
- Be reliable and be predictable
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Question 8 of 10

8. Question
1. Which of these statements about trustworthiness are true?
Statement 1: A willingness to welcome new participants to the change and a willingness to adopt new approaches or techniques.

Statement 2: Be loyal – give credit to others for their work and provide your support when it is needed.
- Only 1 is true
- Only 2 is true
- Both 1 and 2 are true
- Neither 1 or 2 is true
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Question 9 of 10

9. Question
1. What is collaboration a shared responsibility for?
- Achieving understanding about impact of the change and what is required to make the change a reality
- Ensuring that the team is small enough that each individual can have autonomy over the work that they do
- Appreciating the level of power and influence that others have in relation to the change
- Creating a description of the change that explains the scale of the work involved
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Question 10 of 10

10. Question
1. Which of these is NOT a reason why emotional intelligence is important?
- Use the knowledge about ourselves to demonstrate empathy and build connections with others
- Appreciate the level of power and influence that others have in relation to the change
- Understand the different types of relationships that exist and how these apply to our change initiative
- To make people aware of who you are and what you know
Correct

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COURSE NAVIGATION

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ABOUT THIS COURSE

What does it contain

How to sit the exam

CONCEPTS

Session 1 – Guide to an Agile approach

Session 2 – Understanding Agile Change

Session 3 – Understanding Change Management

Session 4 – Agile concepts – Background

Session 5 – Agile concepts – Collaboration

Session 6 – Agile concepts – On time delivery

Session 7 – Agile concepts – Evolving solution

Session 8 – Agile concepts – Business need

Session 9 – Concepts iterative approach

1 Quiz

ROADMAP

Session 1 – Roadmap – Introduction

Session 2 – Roadmap – Contents

Session 3 – Using the roadmap – Timeframe and processes

Session 4 – Using the roadmap – MoSCoW

Session 5 – Using the roadmap – Iterations

Session 6 – Using the roadmap – Outcomes

Session 7 – Aligning the roadmap to your change – Iteration 1

Session 8 – Outputs created in Iteration 1

Session 9 – Aligning the roadmap to your change – Iteration 2

Session 10 – Using the roadmap – Applying it to common challenges

1 Quiz

BUSINESS NEED

Session 1 – Definitions and content

Session 2 – Applying business need

Session 3 – Capturing and prioritizing business need

Session 4 – Develop your business understanding

Session 5 – Business need drives motivation

Session 6 – Understanding who to involve

Session 7 – Identifying benefits

Business Need Quiz

1 Quiz

Business Need Quiz

RELATIONSHIP BUILDING

Session 1 – Relationship building – Context

Session 2 – Personal Awareness – What we do

Session 3 – Personal Awareness – How we work

Session 4 – Personal Awareness – Emotional assessment

Session 5 – Personal Leadership – Resilience and empathy

Session 6 – Personal leadership – 5 elements

Session 7 – Building relationships with others

Relationship Building Quiz

1 Quiz

Relationshop Building Quiz

ENVIRONMENT

Session 1 – Definition and content

Session 2 – Elements of the environment

Session 3 – Reassurance

Session 4 – Encouragement

Session 5 – Motivation

Environment Quiz

1 Quiz

Environment Quiz

Bringing Your Knowledge Together

Session 1 – Bringing Your Knowledge Together

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