Course info

Melanie has been responsible for the successful delivery of Agile transformations, using the concepts and principles of many Agile approaches to create a structure and a culture that delivers an evolving solution and realises early benefits. Builds strong relationships with stakeholders who have not worked in with Agile approaches before, and helps them discover the advantages and overcome the challenges of this way of working.

She is acknowledged as a thought leader in Agile Change Management, through academic research and practical consulting for global organisations as diverse as the United Nations, utility and telecoms, global consultancies, universities and central government functions in Europe and the Middle East.

She is a Chartered Management Consultant, Chief Examiner for the Agile Change Agent certification, was Co-Lead of the Change Management Institute UK and is now the founder of the Continuous Change Community. Melanie is a respected author of many text books and articles on project and change management. Her previous roles include CEO of a consulting and training organisation, Director of Global Transformation Programmes, Global Head of Business Continuity and Crisis Management and Head of Project and Programme Management. She is currently overseeing two major transformations, impacting tens of thousands of staff with capital investment in the millions.

What sets her apart is her practical experience in delivering Agile environments at team and organisational levels and ability to listen to organisational needs, benchmark against both waterfall and alternative project methods then deliver an agile environment that matches client needs.

The purpose of this course is for you to develop your ability to lead yourself and others through a change at work. You will learn the factors that help to shift someone’s thinking from how they currently behave to a new set of habits, using the 5 phases of the behavioural change lifecycle model. To support each stage of this lifecycle, you will practice easy to understand and easy to apply neuroscientific short cuts for establishing new ways of behaving:

1. Interest – help people move from initial awareness that a change is going to take place, through to feeling it is something they need to take notice of, because it is relevant to their role.
2. Positivity – create a positive view of the change. This positive view recognises the advantages of the change personally, and for the organisation.
3. Participation – build upon the positivity created in the earlier objective, by offering those impacted opportunities to create define, plan, create and test the new ways of working.
4. Resilience – help people keep going when they are feeling overwhelmed, developing their emotional resilience for change.
5. Enjoyment – reinforce the benefits of the change by identifying what has improved, what is now possible that was not before, and what problems have been eradicated by the new ways of working.

For each of these stages in the behavioural change lifecycle, you will learn techniques for reframing the change from positive to negative. You will learn empathy through practical activities for seeing the change from the perspective of others and their priorities. You will use this knowledge to help shape how and what tasks you request of others to enable the change to become a reality.

The course is delivered in a self-paced format over 20 hours.

Through pre-recorded videos I will provide techniques which includes 41 new “neuro hacks” and examples of how organisations are using them and the benefits that they are getting from their use. I will walk you through slide presentations, show you relevant video content and ideas from others who have previously attended the course. There are also activities, quizzes and sample exam questions all designed to help you apply the learning to your own situation.

The course is delivered via an internet log-in. You do not need to download any software, just log into the site that I send to you.

The basis of the course is the 2nd edition of the Agile Change Management book, which I wrote to provide easy to understand techniques for making change happen. In the 2nd edition, the publishers commissioned me to write new material that enable us to adopt new ways of working, and respond to the pressure of the multiple, simultaneous changes that are taking place at work. The book is published by Kogan Page and sells all over the world.

You will be empowered to manage yourself and others through change. When the going gets tough, you will have a toolkit of ideas, tips, techniques and practical exercises that you can use to reset your emotions and feel more positive about change.

Each technique will be described in simple steps, with accompanying guidance so you can continue to practice them after the course, and demonstrate how to use them to colleagues and friends.

The feedback from all those that have taken the course is how much they appreciate Melanie’s extensive, up to date knowledge of change management. Melanie trains alongside the delivery of an extensive range of consulting work so she can always find relevant examples to illustrate the course material. People who take the course also appreciate her enthusiasm for the subject. For more reviews, visit https://www.trustpilot.com/review/www.agilechangemanagement.co.uk