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Question 1 of 45
1. Question
Which of the following statements about agile working is true?
Statement 1: All change is complex because the environment in which we operate has become more complex.
Statement 2: The expected lifespan of each change becomes shorter as continuous innovation leads to continuous obsolescence.
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Question 2 of 45
2. Question
Why is an agile approach ideally suited to implementing change?
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Question 3 of 45
3. Question
Which of the following is the definition of business need?
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Question 4 of 45
4. Question
Which of the following is NOT one of the concepts of an agile approach?
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Question 5 of 45
5. Question
What is a benefit of an iterative approach?
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Question 6 of 45
6. Question
What information does a Roadmap provide?
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Question 7 of 45
7. Question
Which of the following is NOT a benefit of a Roadmap?
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Question 8 of 45
8. Question
Which one of the following is a core element of a Roadmap?
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Question 9 of 45
9. Question
Which of these is an acceptance criteria for an effective Roadmap?
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Question 10 of 45
10. Question
Which of the following statements about the Roadmap is true?
Statement 1: A Roadmap should give you a step by step guide managing all types of organizational change.
Statement 2: A Roadmap should be flexible enough that it can be shaped to reflect the needs of your change.
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Question 11 of 45
11. Question
Which of these factors is NOT part of the structure of the Roadmap?
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Question 12 of 45
12. Question
What is the outcome of iteration 2 onwards?
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Question 13 of 45
13. Question
What is the timeframe for the process of Getting Started?
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Question 14 of 45
14. Question
What is the definition of the Making Progress process?
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Question 15 of 45
15. Question
What are the 2 steps of the Getting Started process?
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Question 16 of 45
16. Question
Which 3 elements form Business Need?
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Question 17 of 45
17. Question
Which of the following statements about Business Need is true?
Statement 1: Requirements led change focuses on the delivery of the new ways of working, irrespective of their capability to create measurable improvements.
Statement 2: Benefits led change ensures only benefits approved by the business will be included in the change.
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Question 18 of 45
18. Question
What is an outcome of developing your business understanding?
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Question 19 of 45
19. Question
Why is benefits led change important to agile working?
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Question 20 of 45
20. Question
What is the validity of the change?
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Question 21 of 45
21. Question
Which of these statements describes acceptance criteria?
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Question 22 of 45
22. Question
What is organisational context?
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Question 23 of 45
23. Question
Which option is an advantage of asking people what single improvement they would like to see as a result of the change?
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Question 24 of 45
24. Question
Which is the missing word to complete this definition – “is a mixture of the improvements expected; the level of quality that the change must meet; the features and functions that the change is expected to have”?
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Question 25 of 45
25. Question
Which of these statements relates to benefits led change?
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Question 26 of 45
26. Question
What are the two factors of understanding ourselves?
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Question 27 of 45
27. Question
From the perspective of agile change management, what is the purpose of relationship building?
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Question 28 of 45
28. Question
What are two elements of personal awareness?
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Question 29 of 45
29. Question
Which of these is NOT an element of personal leadership?
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Question 30 of 45
30. Question
What is this statement describing? “is an element of assertive behaviour, appreciating how others feel and think does not mean that your viewpoint is abandoned.“
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Question 31 of 45
31. Question
Which of these statements is an explanation of why analytical thinking is important?
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Question 32 of 45
32. Question
In which two ways can you demonstrate your commitment to the change?
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Question 33 of 45
33. Question
Which of these statements about trustworthiness are true?
Statement 1: A willingness to welcome new participants to the change and a willingness to adopt new approaches or techniques.
Statement 2: Be loyal – give credit to others for their work and provide your support when it is needed.
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Question 34 of 45
34. Question
What is collaboration a shared responsibility for?
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Question 35 of 45
35. Question
Which of these is NOT a reason why emotional intelligence is important?
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Question 36 of 45
36. Question
Which of these factors is one of the fears that develop as people move through the five reactions to change?
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Question 37 of 45
37. Question
What are the three elements of environment?
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Question 38 of 45
38. Question
What is the definition of Approach?
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Question 39 of 45
39. Question
Which of these is NOT something that your change environment needs to provide?
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Question 40 of 45
40. Question
What does a positive environment encourage?
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Question 41 of 45
41. Question
Which of these statements about appreciating the new state are true?
Statement 1: People will feel more confident in their ability to work in the new way and they will start to forget how they used to work.
Statement 2: They become more positive and this makes them make more mistakes.
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Question 42 of 45
42. Question
Why is it important to build a sustaining environment?
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Question 43 of 45
43. Question
What are the three factors that comprise intrinsic motivation?
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Question 44 of 45
44. Question
What is the definition of intrinsic motivation?
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Question 45 of 45
45. Question
What will be achieved if you encourage people to identify three aspects of their work and their working environment that they are pleased with, grateful of or proud of?
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